Bit Conecta Privacy Policy

Privacy Policy - Bit Conecta

  1. Introduction
    Bit Electronics (“we”, “our”, or “company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you use our Bit Electronics mobile application.

  2. Information We Collect
    2.1 Information you provide: account data (name, email, phone, company), farm data (property name, location, area), machinery data (information about agricultural equipment), IoT device data (settings and sensor data), and configuration data (notification and alert preferences).
    2.2 Automatically collected information: location data (GPS coordinates), usage data (how you interact with the app), technical data (device information, operating system, app version), and performance data (metrics of IoT device operation).
    2.3 Third-party information: map data (geographic information from Mapbox) and service data (information from integrated third-party APIs).

  3. How We Use Your Information
    3.1 Primary purposes: service provision (operating and maintaining the application), monitoring (tracking machinery and IoT devices), notifications (sending configured alerts and notifications), reports (generating productivity and performance reports), and support (providing technical support and customer service).
    3.2 Secondary purposes: improvements (developing and enhancing services), security (protecting against fraud), communication (sending important updates), and analysis (performing statistical and usage analysis).

  4. Information Sharing
    4.1 We do not sell your information. We do not rent or trade your personal data.
    4.2 Authorized sharing: we may share information with service providers, with Mapbox for mapping functionalities, for legal obligations, to protect rights, and with your explicit consent.
    4.3 Third-party services: Mapbox (maps), cloud services (storage and processing), and analytics (usage and performance analysis).

  5. Storage and Security
    5.1 Data security: encryption in transit and at rest, limited access for authorized employees, continuous monitoring, and regular backups.
    5.2 Data retention: account data maintained as long as the account is active, usage data retained for up to 2 years, location data stored as needed, and the possibility of deletion upon request.

  6. Your Rights
    6.1 Access and control rights: access to your data, correction, deletion, portability, and objection to processing.
    6.2 How to exercise your rights: email contato@bitmex.com.br, phone 64 3432 9293, or address Av. Osvaldo Cruz, 1547 D, Itumbiara - Goiás.

  7. Cookies and Similar Technologies
    7.1 Use of cookies: for functionality, analysis, and security.
    7.2 Cookie control: you can manage this in your device or browser settings.

  8. Minors
    8.1 Our service is not directed at individuals under 18 years of age.
    8.2 Parents and guardians can contact us if they believe their children have provided personal information.

  9. International Transfers
    9.1 Your data may be stored on servers outside your country.
    9.2 We guarantee adequate security and privacy protections.

  10. Changes to this Policy
    10.1 We may update this policy periodically. We will notify you through the application, email, or website.
    10.2 Continued use after changes constitutes acceptance of the new policy.

  11. Contact
    11.1 For questions, please contact the Bit Electronics Privacy Department: email contato@bitmex.com.br, phone 64 3432 9293, or address Av. Osvaldo Cruz, 1547 D, Itumbiara - Goiás, service hours Monday to Friday, 9 am to 6 pm.
    11.2 If you are not satisfied, you can contact your country's data protection authority.

  12. Applicable Law
    This Privacy Policy is governed by Brazilian laws, including the General Data Protection Law (LGPD - Law No. 13.709/2018).

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